There are several reasons why you should consider doing business with us. There are many retailers and re-branders to choose from. Like everyone else, we buy from Chinese factories, but rather than sell many different models we scrutinized what’s available and chose specific models with the right mix of features and exceptional build quality, repairability and design. We inspect and test every scooter before it’s shipped. We maintain an intimate knowledge of the assembly of our scooters and stock parts to minimize any downtime.

Because we’ve decided to sell online only, the lack of a physical location means low overhead (no lease, property insurance, utilities, property taxes, etc.), which means we can provide greater bang-for-the-buck to our customers.

Perhaps most importantly, one of the motivating factors behind getting into this business was to offer the kind of fantastic service and support that we’ve found is absent with most e-scooter sales.

Still not convinced? Here’s more.

Yes. We have partnered with several independent service technicians across North America where you can take your Vig for repairs, upgrades and warranty work. 

If you want to do the repairs or upgrades yourself, we stock most parts (if your Vig is still under warranty the parts and shipping covered by us). Alternatively, if you still have the original packaging you can ship the unit back to us and we’ll do the repairs (if under warranty, we cover the shipping cost).

There are a couple options. If you’re in the greater Victoria BC area, just contact us and we’ll either bring it to you or arrange a test ride at a convenient location. You can also keep it for up to a week with our demo program.

If you’re in Vancouver BC, we can arrange for a test ride at one of our partners.

For everyone else, book a virtual tour, where we’ll show you the product up close and answer all your questions in a one-on-one Zoom meeting.

No, we cover all customs and brokerage fees, duties, tariffs and handling charges on scooters, parts and accessories. We also don’t charge taxes or shipping on your scooter purchase, so our US friends can buy with ease, and get world-class, friendly customer service as well, eh?